Our Health Guarantee
Every puppy we raise leaves us vet-checked, vaccinated and backed by a genuine health guarantee — because a healthy start shouldn't be optional.
Health Comes First, Always
Every litter at Doodles & Co is raised inside our home, health-tested, vet-checked and given every chance to grow up happy and well. Our health guarantee is our way of standing behind that — a clear, honest commitment so you can bring your puppy home with confidence.
What Does Our Health Guarantee Cover?
Every puppy from Doodles & Co is covered against genetic and hereditary health conditions for 1 year from the date of collection or delivery. To keep the guarantee valid, your puppy simply needs a vet check within 72 hours of coming home.
Your Puppy's Guarantee, In Plain English
No small print designed to confuse you — just a clear guarantee behind every puppy we rehome.
1-Year Genetic Cover
Protection against genetic and hereditary health conditions for 12 months from your puppy's date of collection or delivery.
Vet-Checked Before You Collect
Every puppy is examined by a vet before going home, confirming they're fit, well, and ready for the journey ahead.
Vaccinations & Worming
First vaccinations completed and up to date on flea & worm treatment at the time your puppy leaves us.
Microchipped & Registered
Every puppy is microchipped before collection, giving you peace of mind from day one.
72-Hour Vet Check
Have your puppy examined by your own vet within 72 hours of collection to keep the guarantee valid.
Ongoing Support
We're a message away for advice on settling in, feeding, training, or anything else that comes up.
What Isn't Covered
Being upfront about the limits of the guarantee is part of being honest with you.
Accidents & Injury
Illness or injury caused by accidents after your puppy has come home isn't covered by the guarantee.
Missed 72-Hour Check
If your puppy isn't seen by a vet within 72 hours of collection, we may not be able to honour a later claim.
Diet & Care Issues
Health problems linked to diet, environment, or care after collection fall outside the genetic guarantee.
Missed Follow-On Vaccinations
Ongoing vaccinations and boosters are your responsibility once your puppy is home — missing these can affect cover.
How to Make a Claim
We hope you never need this section — but if you do, here's exactly what happens.
Vet Check
Get your puppy examined by a licensed vet within 72 hours of collection, as a first step and to keep the guarantee valid.
Written Diagnosis
If a concern is found, ask your vet for a written diagnosis outlining the condition.
Contact Us
Get in touch straight away with the diagnosis so we can understand what's happening.
We Find a Resolution
We'll work with you directly to reach a fair outcome under the terms of the guarantee.
Standard on Every Puppy We Rehome
Whichever breed you choose, every Doodles & Co puppy leaves us with the same standard of care behind them.
Common Questions
A few things families usually ask about how the guarantee works.
How long does the Doodles & Co health guarantee last?
Our health guarantee covers genetic and hereditary conditions for 1 year from your puppy's date of collection or delivery.
What do I need to do to keep the guarantee valid?
Have your puppy examined by a licensed vet within 72 hours of collection. This confirms your puppy's health at the point they join your family and keeps the guarantee valid.
What if my puppy is diagnosed with a health issue?
Contact us straight away with your vet's written diagnosis. We'll work with you directly to find a fair resolution under the terms of the guarantee.
Does the guarantee cover accidents or illness after collection?
The guarantee covers genetic and hereditary conditions present at the time of collection. It doesn't cover illness or injury caused by accidents, neglect, poor diet, or missed vaccinations after your puppy has gone home.
This page provides a general summary of our health guarantee for information purposes. Full written terms and conditions are provided at the time of purchase — please get in touch if you'd like a copy in advance.
Questions About Your Puppy's Guarantee?
We're always happy to talk you through the details before you bring your puppy home.
Get in Touch